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Important Information

PAYMENTS

If you are ordering through my website payments will be paid in full upfront.

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SHIPPING

All orders will be shipped to the address provided at checkout. Please make sure that this address is correct before submitting your order. If there are any issues please let me know asap.

Estimated delivery ranges from 1-6 weeks from design approval depending on what is being ordered. Please understand that Royal Mail / Evri occasionally have delays that are out of my control. You will receive an email containing tracking information once your order has shipped.

 

INTERNATIONAL SHIPPING

For any international orders please contact me direct. I can then calculate the shipping to your delivery address and raise a custom listing with this information. Please keep in mind international deliveries can take a few weeks to arrive.

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RETURNS/REFUNDS

As all items are custom made I do not offer any refunds once work has begun on your order. However, if you are unhappy with your order please contact me as I can always fix things. Please ensure you check all work as soon as it arrives and let me know as soon as possible if there are any issues or missing items. 

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REPRINTING

It is the clients responsibility to double check all information is correct on the final drafts. Once confirmation has been providing to proceed to printing, any errors are the customers responsibility. If re-printing is required then a fee may occur.

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By placing an order with Finn & Wild you are agreeing to these terms and conditions.

FAQ: FAQ
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