FREQUENTLY ASKED QUESTIONS

HOW DO I PLACE AN ORDER?

To place an order just click on the product you would like, type in the quantity that you require and press 'buy now'.

CAN I SEE A SAMPLE BEFORE ORDERING?

Of course. I always believe you need to see an invitation in person so you can get a real feel for the craftsmanship before committing to a full order. Just select the sample option under quantity and complete your checkout.

HOW MUCH CONTROL WILL I GET OVER THE INVITES?

You will have complete control over your invitations, I offer unlimited changes and nothing will go to print until you have agreed you are happy for it to do so.

HOW DOES YOUR FINAL APPROVAL WORK?

I will send you a PDF of your order for you to approve prior to printing. Please check for any mistakes including spelling, grammar and information. If you are happy to proceed with printing I will require an email confirmation stating so.

WHAT IS YOUR RETURN POLICY?

Because all of my invitations and stationery items are bespoke I do not offer returns. However if you have a problem with your order please get in contact.

WHAT IF I LIKE DESIGN BUT WANT A CHANGE?

Any designs listed on my website can be amended to a certain point, such as colour changes/font changes etc. If you would like the design to be amended completely it would be best to work together on a custom design.

WHAT IF I'D LIKE A CUSTOM DESIGN?

If you would like a custom design please get in touch via our contact us page detailing your ideas and I can provide a quotation.

DO YOU DO MATCHING STATIONERY?

Yes I do. I create save the dates, invitations, menu cards, place cards, welcome signs, table plans, favours and much more, and all can be created in the same theme. If you would like any matching stationery please contact me for a quotation. I also offer 10% discount for additional items if you have ordered your wedding invitations through Finn + Wild.